Personal Information

When you create an account or place an order, we collect information such as your name, email address, phone number, delivery address, and payment details (processed securely via our payment partners — we do not store card numbers).

Usage Data

We automatically collect information about how you interact with our website, including pages visited, products viewed, browser type, device information, and IP address.

Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and serve relevant content. You can manage cookie preferences through your browser settings.

Order Fulfillment

To process and deliver your orders, send order confirmations and delivery updates, and handle returns or refunds.

Account Management

To create and manage your account, send password-reset emails, and provide customer support.

Marketing & Promotions

With your consent, to send you offers, promotions, and news about new products. You can unsubscribe from marketing emails at any time.

Analytics & Improvement

To analyze usage trends, improve our website's performance, and personalise your experience.

Service Providers

We share your data with trusted third-party service providers (payment processors, delivery partners, email services) solely to operate our business. They are contractually required to protect your data.

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect the rights, property, and safety of Gondeshwar Bakery, our customers, or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We implement industry-standard security measures including SSL/TLS encryption, secure servers, and regular security audits to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Access & Correction

You may request access to the personal data we hold about you and ask us to correct any inaccuracies.

Deletion

You may request that we delete your personal data, subject to certain legal obligations.

Opt-Out

You can opt out of marketing communications at any time by clicking 'Unsubscribe' in any email or contacting us directly.

Data Portability

You may request a copy of your data in a structured, machine-readable format.

We retain your personal data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer required, we securely delete or anonymise it.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. When we do, we will revise the 'Last Updated' date at the top of this page and notify you via email or a prominent notice on our website. Continued use of our services after changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: Gondeshwar Bakery Opposite Bus Stand, Near Panchawati Hotel, Sinnar Nashik Email: hello@gondeshwar.com Phone: +91 98765 43210